People just need to start THINKING before running to their GPs/A&E, as that's not something that is going to happen any time soon, then yeah triage is needed, just not by a receptionist... There are already enough cases of life threatening illness going undetected by GPs, without receptionists getting more involved too..
So, no vote on the poll from me, as I want option 3 "A nurse or Dr should triage who the Dr does or doesn't see, as 90% of people are apparently unable to judge this for themselves". :P
:clap:
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