Bulldog Brewer V1 - No display on control panel

Discussion in 'General Home Brew Equipment Discussion' started by smithsj1, Aug 20, 2019.

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  1. Aug 20, 2019 #1

    smithsj1

    smithsj1

    smithsj1

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    So I last used my Bulldog Brewer about 3 months ago so today I thought I would crack on and use up some of my grains and hops so I get everything ready got the Brewer in position with 15l of water in and no display on the control panel. arrgh.

    The control panel seems to work as it registers a beep when I press a button but I have no way to see the settings?

    Just wondered if anyone had heard of this happening before?

    Currently without an income so very reluctant to stump up £550 for the Master Brewer but may have to work out options if no way to fix this.

    thanks
     
  2. Aug 20, 2019 #2

    Clint

    Clint

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    Have you tried contacting the manufacturer?
     
  3. Aug 20, 2019 #3

    smithsj1

    smithsj1

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    Just got their email address so am going to contact them.

    In the meantime, I will convert my recipe to LME and get that going as I have 4.5kg of Mangrove Jacks LME that needs using to so will have to go back to the stove method for that.
     
  4. Aug 20, 2019 #4

    LeeH

    LeeH

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    They should carry spares, but don’t pony up for the Master Brewer, just go Robobrew or GF.
     
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  5. Aug 20, 2019 #5

    smithsj1

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    Robobrew looks interesting and about the right price point.
     
  6. Aug 20, 2019 #6

    LeeH

    LeeH

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    Angel have them for under 300 at the moment I think.
     
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  7. Aug 20, 2019 #7

    smithsj1

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    Looks similar price, maybe a touch cheaper, than BrewkegTap but packages are slightly different. Regardless of which supplier it looks good. Hopefully, Bulldog will come back shortly and I will know where I am. The shipments of Robobrew are not due in for another month so can wait a week or so I guess.
     
  8. Aug 20, 2019 #8

    LeeH

    LeeH

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    Brewmonk from the Malt miller also.
     
  9. Aug 20, 2019 #9

    smithsj1

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    Thanks for that.

    Looks nice too. Problem with Malt Miller is if I buy from there I will end up with a whole lot more than the machine in my Basket. lol

    Only £6 postage from Malt Miller too - that is good.
     
    Last edited: Aug 20, 2019
  10. Aug 21, 2019 #10

    LeeH

    LeeH

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    Should be free over 100.
     
  11. Aug 24, 2019 #11

    smithsj1

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    So I found a supplier on eBay called hifi-tower who is from Berlin and sells brewing machines at quite a discount. They have a One Concept machine which is similar to the Bulldog Brewer V1 in terms of the control panel and pump for £220 and they have a Klarstein 5 piece kit for less than £200. (no pump on that one though). (free p&P and returns)

    So I was considering these and as I was due to visit the LHBS yesterday, on a whim, I decided to plug in the Bulldog Brewer and lo and behold the display came on. So I will see if I can get a batch out of it later this week but if it is going to get temperamental on me I may have to get a new machine. I am half inclined to get a Kettle for my sparge water rather than boil on the stove but that is something for another day.

    By the way, I did email Bulldog Brewer on Tuesday and haven't received a reply yet so looks like their customer service sucks which pretty much has made up my mind that I will not buy one of their machines when the current one is replaced.

    thanks
     
  12. Aug 24, 2019 #12

    LeeH

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    Have you tried the telephone? It seems to be a very old fashioned but still effective way of contacting people. I have spoke to them twice with no issues.
     
  13. Aug 24, 2019 #13

    smithsj1

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    Well, if I have more problems then may have to ring them but if they publish an email address on their site then I would expect them to reply even if it's just to say that the 1 guy who can respond is on summer holiday ;)
     
  14. Aug 27, 2019 #14

    smithsj1

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    To be fair to Bulldog they have come back today and if required a new display unit would only be about £15 + p&p. Will try the machine properly this week and hopefully it all goes well so it won't be required but good to know the price if I do need one.
     

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