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<blockquote data-quote="Alex.mc" data-source="post: 899876" data-attributes="member: 21046">I started the thread a while back when I was having communication trouble with GEB, over a delivery that Parcel Force had damaged and delivered part of, and lost the other part. My issue was the lack of comms with GEB, but in retrospect this appeared to coincide with them being snowed under in the initial surge of orders.The owner of GEB came on here and apologised and refunded me fully, with requests that I not be put off in the future, and a note saying they were considering other couriers.Subsequently it appeared they have moved to DPD, and modified there ordering and shipping schedule to cope with demand, and I'm seeing lots of people happy with the resumed good service.So in short, GEB=Good........ Parcel force=Bad(unless you have a cracking local driver).I'm in a busy part of south London, so we get a variety of drivers for Parcel force. None of them have stood out as great I'm afraid. However, our Amazon lady and guy are brilliant, as are our UPS and DPD drivers. Hermes seem okay.I think it's a good idea to change the title.</blockquote>

[QUOTE="Alex.mc, post: 899876, member: 21046"] I started the thread a while back when I was having communication trouble with GEB, over a delivery that Parcel Force had damaged and delivered part of, and lost the other part. My issue was the lack of comms with GEB, but in retrospect this appeared to coincide with them being snowed under in the initial surge of orders. The owner of GEB came on here and apologised and refunded me fully, with requests that I not be put off in the future, and a note saying they were considering other couriers. Subsequently it appeared they have moved to DPD, and modified there ordering and shipping schedule to cope with demand, and I'm seeing lots of people happy with the resumed good service. So in short, GEB=Good........ Parcel force=Bad(unless you have a cracking local driver). I'm in a busy part of south London, so we get a variety of drivers for Parcel force. None of them have stood out as great I'm afraid. However, our Amazon lady and guy are brilliant, as are our UPS and DPD drivers. Hermes seem okay. I think it's a good idea to change the title. [/QUOTE]

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