iPad help please!

Discussion in 'The Snug' started by Clint, Jun 14, 2019.

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  1. Jun 14, 2019 #1

    Clint

    Clint

    Clint

    Hammered.....

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    Any iPad experts out there?
    Got iPad air that doesn't recognize the charger..no lightning strike near the battery icon. The cable is a "made for" type and works with an identical iPad. Also tried a genuine cable and charger...same again. I left it on charge today and it took around 7 hours to get from 2 to 42% it's charging but very slowly. I've tried numerous hard resets and tried to connect it to iTunes to do an iOS restore but the laptop doesn't see it even with latest iTunes..it sees the other iPad though...so I'm thinking it's the charging port...I've checked it for fluff and crap...it's clean. I've contacted apple and gone through all of the above and booked a walk in at the Apple approved repair in Chester on Monday....but would like to see if there's an alternative before committing..
    Thanks in advance...
    Clint
     
  2. Jun 14, 2019 #2

    Leon103

    Leon103

    Leon103

    Landlord.

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    Have you cleaned out the apple charging port. I find they collect dust
     
  3. Jun 14, 2019 #3

    kelper

    kelper

    kelper

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    Try new cable; I have lots of gadgets and some will charge with one cable but not an identical one.
     
  4. Jun 14, 2019 #4

    HoppyTommy

    HoppyTommy

    HoppyTommy

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    Turn it off and try cleaning the charging port with some isopropyl alcohol. We use 'Sterets' in our clinics at work which are ideal for this. If you've got any friends who are doctors or nurses they will probably have some in their kit bags.
     
  5. Jun 14, 2019 #5

    Martin-68

    Martin-68

    Martin-68

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    There’s a couple of videos on you tube regarding fluff in the charge port I had the same on an iPhone
     

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