I keep using Wilko. If I send photos of damaged stuff they often refund me in full. None of the dented cans has leaked so I used them. I think their kits are great value. I'm also keen to keep trying new brews. It's to cold/wet to use my all-in-one outdoors.
I walked the dog this morning and got into a blizzard of hail - really nasty on my bare cheeks!
There was a glitch on their website recently. £15 charge to central Scotland even tho order was over £50. That was fixed. I don't know how 'remote' you are but the gov.scot website has info on 'fair' delivery charges to remote parts of Scotland.Brew2Bottle have increased their shipping costs from £3.95 to £15 for the Highlands. I'll be shopping around now as they are no longer competitive.
Fair enough. I did eventually place an order with you yesterday because the overall cost was lower than other companies. For me, the problem with DPD is they don't cover my area, so all parcels are thrown into a yard in Inverness, or even over the fence, and collected by a local delivery company. My parcels often arrive in poor condition due to this. With Parcel Force and Royal Mail I don't get this problem.I think an explanation is needed here.
That's nice of you to offer that Brew2bottle. I rely on you for a lot of stuff (albeit not grain at the mo, when is that coming back?), as like Kelper I'm in that neck of the woods too. It has really bothered me the courier charges from of lots of places as it stops me buying grain and parts because of the weight and courier costs."if anyone has a small order they want to place that we can ship via Royal Mail we can process that over the phone if you want and the usual shipping charges will apply if it's possible."
Just a heads up, we have the 500g Muntons Spraymalts arriving today. No sign of the 1kg bags though sorryIf I ordered 2 two-can kits and some spraymalt or tubing, you could split it into two parcels and it would still be half the cost! I'll phone you when you have wheat spraymalt back in stock