I noticed this review of my micropub a month ish ago an have ignored it as I get in a bad mood thinking about it but I still keep getting in a bad mood about it anyway. So here's what happened a guy called Rob (who wrote the review) came in occasionally with various different people, he always drank cans of Westerham helles lager as he doesn't like anything else, for 6-8 weeks before the review he came in every Saturday with a guy called Steve who would always drink the strongest IPA they would always just stay for 1 drink. One Saturday Rob turns up asks for his usual can of Westerham lager a pack of nuts and says can he pay when Steve gets there and pay for his at the same time. Steve turn up a few mins. later but there not a very strong IPA on cask or keg but I suggest he might like Magic Rock cannonball in a can at £5 a can, he goes for it and when he sees its 330ml asks for 2. He then tries to pay but Rod insists and tells Steve he has already paid for his which he hasn't they are both trying to pay by card and Steve questions why its £15 and I explain Rob hasn't paid for his theres much confusion as they both try to pay but Rob does pay (and with hindsight must have not looked at the amount and was not expecting Steves 2 cans to be £5 each though Steve was aware). A week later they come in again and Rob says can I have a word then asks if its right the previous weeks bill was £15 I explain its £4 for the larger £1 for the nuts and 2 x £5 for the cans of double IPA, he asks how a 330ml can can be £5 I explain its got twice the ingredients and alcohol duty of a standard beer and that the price is written on the wall like everything else. He is obviously not happy and they both leave without buying a drink. Then his review reads:
Originally got invited to this extremely small beer serving place for a friend's birthday. Don't know what to call it . It's not a pub,not a bar or restaurant as they don't serve food. At any rate they have are selection of local ale, beer, and some wine. Super small inside, beer almost Always tasted off like perhaps a cleaning issue with the taps. The annoying thing the first visit was after several beers, the owner and bartender started charging more for the pints. One friend noticed this but didn't mention it till after the outing. Recently the same owner-bartender over charged us again. The novelty of the place soon wears off, it's tiny inside and cramped. And now the hygiene of the taps has become an issue. To top it off, the price of the beer can vary depending on whether or not or not you notice that you were overcharged. We won't be back. It's a good place to avoid. Really no upside. The only plus is that you can probably get a beer there and your wife won't find you. I'd give it a miss
So the lies are:
he tries to say I overcharge drunk people
beer tastes of due to the taps when hes only ever drank from a can
So should I either confront him directly about it (I know a few places he goes)
Ask Steve about it (he still comes in occasionally and I bump into him alot)
Mention it to a number of people I am friends with that know him (maybe not that well) in the hope someone has a word with him about it
Just respond to the review pointing out the truth and lies in it.
Just typing this has helped but any advice welcome.
Originally got invited to this extremely small beer serving place for a friend's birthday. Don't know what to call it . It's not a pub,not a bar or restaurant as they don't serve food. At any rate they have are selection of local ale, beer, and some wine. Super small inside, beer almost Always tasted off like perhaps a cleaning issue with the taps. The annoying thing the first visit was after several beers, the owner and bartender started charging more for the pints. One friend noticed this but didn't mention it till after the outing. Recently the same owner-bartender over charged us again. The novelty of the place soon wears off, it's tiny inside and cramped. And now the hygiene of the taps has become an issue. To top it off, the price of the beer can vary depending on whether or not or not you notice that you were overcharged. We won't be back. It's a good place to avoid. Really no upside. The only plus is that you can probably get a beer there and your wife won't find you. I'd give it a miss
So the lies are:
he tries to say I overcharge drunk people
beer tastes of due to the taps when hes only ever drank from a can
So should I either confront him directly about it (I know a few places he goes)
Ask Steve about it (he still comes in occasionally and I bump into him alot)
Mention it to a number of people I am friends with that know him (maybe not that well) in the hope someone has a word with him about it
Just respond to the review pointing out the truth and lies in it.
Just typing this has helped but any advice welcome.
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