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Old 19-05-2017, 07:02 PM   #211
soupdragon
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Maybe that's related to the element failures that people have reported? Lots of cycling, more chance on element failures? Clutching at straws with that really

Cheers. Tom
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Old 19-05-2017, 07:35 PM   #212
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I don't think that would wreck the elements that quickly, if at all.
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Old 23-05-2017, 11:01 AM   #213
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I'm not electrically minded so don't fully understand the technical side of it but I'd rather not take the chance. After several years of boiling a stock pot on a gas hob I'm more than happy to watch the Ace boiling the nuts out of the wort

Cheers. Tom
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Old 23-05-2017, 11:12 AM   #214
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Quote:
Originally Posted by soupdragon View Post
I'm not electrically minded so don't fully understand the technical side of it but I'd rather not take the chance. After several years of boiling a stock pot on a gas hob I'm more than happy to watch the Ace boiling the nuts out of the wort

Cheers. Tom
All that switching under load is the bigger issue with the contacts wearing out.
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Old 23-05-2017, 11:27 AM   #215
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Quote:
Originally Posted by shepp View Post
All that switching under load is the bigger issue with the contacts wearing out.
I had a greenhouse heater like that. Once I replaced the burnt out thermostat, I put a RC contact suppressor across the contacts on the replacement and it has been fine for a number of years since.
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Old 23-05-2017, 12:34 PM   #216
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I had a greenhouse heater like that. Once I replaced the burnt out thermostat, I put a RC contact suppressor across the contacts on the replacement and it has been fine for a number of years since.
That's a good idea
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Old 24-05-2017, 06:40 AM   #217
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Quote:
Originally Posted by AndrewsBrew View Post
I had a greenhouse heater like that. Once I replaced the burnt out thermostat, I put a RC contact suppressor across the contacts on the replacement and it has been fine for a number of years since.
You're talking a foreign language now

Cheers. Tom
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Old 07-06-2017, 04:22 PM   #218
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Has anybody else had an element failure yet or is it (hopefully) just the two reported here so far?

Cheers. Tom
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Old 20-06-2017, 11:45 AM   #219
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Hi MP, Thanks for this info, apologies for not having got back to you earlier.

In the end I returned the whole unit to hifitrading at their Berlin location. They have been incredibly easy to deal with. They rapidly accepted the return request and paid for the return shipping in full. I followed the return of the item via UPS tracking and, within 24 hours of having received it, they sent me an email to tell me that they can either ship me a new unit or provide a full refund. I requested a new unit, it arrived today (about a week after they received the broken unit).

Haven't unpacked it yet, but will do so and give it a water-boiling test run this weekend.

So... my experience with hifitrading (which I believe is the same company as retails directly through the klarstein website) has been very positive.





Quote:
Originally Posted by mgkpancake View Post
Hi mate! What I would do is call Ian @ Ace Trading. Shoot him an email after your phone call detailing your issues. They can send the parts out separately and I've been told is about $135 US (from the manufacturer). So I don't know what it will cost for you. Ace phone number is 01977 798888 and email is sales@aceuktrading.com

The only reason why I know this stuff is that I talked to the manufacturer directly and I'm sure it helped influence ACE's decision. Considering you bought from another retailer he may not help. Regardless, I know you can get the kettle separately, I bet your retailer might have access too!

I'm going to fix the broken kettle(scrape thermal paste, replace element) and make a video for everyone down the road. Partly because, I drilled the holes perfectly on this one and the new replaced one I kinda screwed up so it doesn't look as good
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Old 21-06-2017, 09:04 AM   #220
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Well, broke in my Microbrewery on Saturday, was a bit of a mare of a brew day to be honest. Was bloody too hot to begin with, was slightly hungover from a night on the tiles from friday night.
Probably should have given it a skip. Had a big problem with my shed electrics it kept tripping the switch, so with the heat and the hangover and having to reset the settings each time, I'm not expecting much from the brew. Also aimed for 16l mash 16l sparge
but the mash seemed really thick so added some kettle water to thin in. Had some problems with the recirc pump to trying to get flow right, so I struggled alot.

Used a hop spider for the pellets and it didnt work to well with lots of hop sediment in the boiler, too ages to cooll down, then I'd tons of sediment and was afraid to use the tap so syphoned off to fermenter so suffered a good bit of lose.

Packed up into fridge fermenter after yeast pitch and check the following morning, I'd set the inkbird to wrong temp!!. Set to 17c instead of 20c. Upped temp and hoped for best, I've checked since and its taken off got a fine krausen etc. Not bothered doing a reading on it yet too soon.

All in all a bit of a disaster. I'll try again in couple weeks and hope for better results all round
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