Hi all, dont really want to start off my time here with a moan but I want to know if anyone else has had the same experience and to hopefully warn other newbies to look at what your buying. I have just purchased my first king keg for £49 from a long standing homebrew shop in Westcliff on sea in Southend ,Essex. I asked the owner if it had the normal valve that takes the small capulets with the plastic holder and he told me yes. I also purchased a cantina pinot For £33 and a Muntons pilsner for £25. I later found out that all theses items where well over priced for over the counter sales but also that the valve was a S30 not a standard pin valve like he said. I asked if he would swap the valve as he had given me the wrong information and he said he would at a price. I mentioned I had just spent over one hundred pounds with him and that he had misled me in the first place, his answer was he would give no refund and if i dont like it dont shop there.
Has anyone else had this sort of treatment and is this the kind of service that im gonna have to expect in this trade. Unfortunately he is the only over the counter shop in Southend so it looks like online from now on. As I said sorry to start my time here with a negative but its left me kind of jaded.
Has anyone else had this sort of treatment and is this the kind of service that im gonna have to expect in this trade. Unfortunately he is the only over the counter shop in Southend so it looks like online from now on. As I said sorry to start my time here with a negative but its left me kind of jaded.
