Homebrew supplier delivery...

[Andyroo Brew]

Hi all,

Has anyone had order issues with home brew suppliers? Ordered a sparge water heater from Brew UK which was in stock online at point of order and told five days later after I contacted them that there was insufficient stock! Site says delicery one working day - Argh!
Incidentally, I ordered a GEB customised all grain kit and received excellent customer service acknowledging there error and put right immediately.

Will pay the extra in future!

 

[RichardM]

BrewUK have been a bit sporadic with their delivery timescales since the pandemic began.

 

[pilgrimhudd]

Not from the supplier but DPD kept my last order in their warehouse for 10 days saying that it was to do with Brexit/Customs etc.