Hoppyland
Senior Member
I've recently bought a Brewster Beacon 40 all-in-one brewer from Geterbrewed.
For reasons I won't go into here (it's on another thread) I suspected that I might have been supplied with an incorrect part for it.
At 1115 this morning, I e-mailed Geterbrewed to ask if this might be the case. I got a response before 1300, saying that they would contact the (Danish) suppliers and forward the details of my query. OK, I thought, I'll maybe wait a week to see if I get anything back.
To my amazement, at 2100 I got an e-mail from Geterbrewed giving a very useful response from Denmark that will solve my problem. Astonishing customer service from Geterbrewed, and from Brewolution in Denmark.
Wow!
For reasons I won't go into here (it's on another thread) I suspected that I might have been supplied with an incorrect part for it.
At 1115 this morning, I e-mailed Geterbrewed to ask if this might be the case. I got a response before 1300, saying that they would contact the (Danish) suppliers and forward the details of my query. OK, I thought, I'll maybe wait a week to see if I get anything back.
To my amazement, at 2100 I got an e-mail from Geterbrewed giving a very useful response from Denmark that will solve my problem. Astonishing customer service from Geterbrewed, and from Brewolution in Denmark.
Wow!
