Mavroz
Landlord.
- Joined
- Jul 4, 2018
- Messages
- 560
- Reaction score
- 158
Started another (yes addicted) brew off yesterday.
Another partial mash, this time from The Malt Miller.
It was this one https://www.themaltmiller.co.uk/product/bitter-mini-mash-recipe-kit/
Anyway all went well but disappointed with the customer service from them.
Followed instructions but there are a few glaring issues with them.
First, the kit DOES include a 12g packet of Neales Ale Yeast. Wasted money on buying extra yeast due to this.
Second, no.8 in the instructions states top up to 23 litres. For once i was on the ball and noticed it was a 21 litre kit.
Finally, it does not state that the hop additions in the boil should be filtered out or not before putting the wort into the FV?
I emailed and asked about the points above (not the yeast), to which i got a reply about me being the brewer and it won't matter how much water the fv is topped up with and shouldn't make the brew watery although the FG will be reduced... Well, i reckon the brew would be washy with another 2 litres added.
I am still waiting on a reply to filtering/straining the boiled wort after some flannel and skirting around answering the question for some reason?? Everything has gone into the FV, afterall it can be strained when transferring to the bottling bucket as usual.
One thing is, the OG stated on the instructions is 1050, i reached 1052 which i was quite happy with.
Now everything seems to be fine and the brew is glugging away nicely now but the lack of clarity in the instructions and the wishy washy customer service from rated "professionals" has and will put me off from buying from them again.
Another partial mash, this time from The Malt Miller.
It was this one https://www.themaltmiller.co.uk/product/bitter-mini-mash-recipe-kit/
Anyway all went well but disappointed with the customer service from them.
Followed instructions but there are a few glaring issues with them.
First, the kit DOES include a 12g packet of Neales Ale Yeast. Wasted money on buying extra yeast due to this.
Second, no.8 in the instructions states top up to 23 litres. For once i was on the ball and noticed it was a 21 litre kit.
Finally, it does not state that the hop additions in the boil should be filtered out or not before putting the wort into the FV?
I emailed and asked about the points above (not the yeast), to which i got a reply about me being the brewer and it won't matter how much water the fv is topped up with and shouldn't make the brew watery although the FG will be reduced... Well, i reckon the brew would be washy with another 2 litres added.
I am still waiting on a reply to filtering/straining the boiled wort after some flannel and skirting around answering the question for some reason?? Everything has gone into the FV, afterall it can be strained when transferring to the bottling bucket as usual.
One thing is, the OG stated on the instructions is 1050, i reached 1052 which i was quite happy with.
Now everything seems to be fine and the brew is glugging away nicely now but the lack of clarity in the instructions and the wishy washy customer service from rated "professionals" has and will put me off from buying from them again.